Earn points each month which can be used towards the discount of a new phone with the radically new SIMPLE Mobile Phone Upgrade Plans. In as little as 6 months, you could earn a free* phone. When you reach 18 points, log in to your account and click the link to view the phones you can purchase. Your shopping cart will automatically apply the discount.Shop Phone Upgrade Plans
Points are added when your service ReUps. If you add a service plan into your Stash, you'll receive your points when that plan in the Stash is ReUp'd.
|$50 Plan||1 Point per ReUp - Every 18 points get a $300 phone discount|
|$60 Plan||1.5 Points per ReUp - Every 18 points get a $300 phone discount|
|$70 Plan||3 Points per ReUp - Every 18 points get a $200 phone discount|
Buy a SIM online then enroll in a Phone Upgrade Plan when you activate your SIM. Instructions will be included with your order.Shop SIMs
Log in to your My Account to keep track of your points that you accumulate.Shop Upgrade Plans
You can use your phone credit towards the purchase of any new phone available from SIMPLE Mobile's Authorized online retailer mysimplephones.com. You can choose any phone including the latest iPhone and Android devices.
See Available Phones
These additional terms and conditions apply to customers who purchase, redeem, and/or use a Simple Mobile upgrade service plan (“Upgrade Plan). By purchasing or using a Simple Mobile Upgrade Plan you agree to accept the General Terms and Conditions for Simple Mobile Wireless Service which can be found on our website at simplemobile.com and the following additional terms and conditions, each of which may be updated from time to time without prior notice. Any changes or modifications to these additional terms and conditions are effective and will be binding on you when posted on our website at simplemobile.com.
READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR UPGRADE PLAN. IF YOU TRANSFER YOUR SIMPLE MOBILE TELEPHONE NUMBER TO ANOTHER WIRELESS CARRIER OR YOUR ACCOUNT IS INACTIVE FOR A PERIOD OF 6 CONSECUTIVE MONTHS, YOU WILL PERMANENTLY LOSE ALL OF YOUR UPGRADE POINTS.
For assistance or more information concerning Simple Mobile’s Upgrade Plans, please contact Customer Care at 1-877-878-7908.
Simple Mobile Upgrade Plans are unique airtime plans that provide you with the ability to upgrade your Simple Mobile Phone at a discount at the end of an eligible upgrade period (“Upgrade Period”) by accumulating points (“Upgrade Points”) awarded to you after purchasing an Upgrade Plan. The length of your Upgrade Period and the amount of Upgrade Points you can accumulate depend on which Upgrade Plan you purchase and the number of Upgrade Plans you purchase. All Simple Mobile Upgrade Plans include unlimited voice and text messaging services (including international text messaging) and a fixed amount of high speed data for each monthly plan cycle. The amount of data that can be accessed at high speed depends on which Upgrade Plan you purchase. After your high speed data threshold is reached, your data speed will be reduced to as low as 64 kbps for the remainder of your monthly plan cycle. Your high speed data will be restored once your next plan cycle begins unless you purchase a new Simple Mobile Unlimited Plan prior to the start of your next plan cycle. If your data speed is reduced, the reduced speed may impact the functionality of some data applications, such as streaming audio or video or web browsing. Some Simple Mobile Upgrade Plans may provide international calling depending on the destination. For more information regarding international calling please see section 6 of Simple Mobile’s Terms and Conditions of Service at simplemobile.com/terms. For a current list of all Simple Mobile Upgrade Plans and their offerings please visit our website.
In addition to voice, text messaging, and data services, Simple Mobile Upgrade Plans provide you with Upgrade Points depending on which Upgrade Plan you purchase and redeem. Once you have accumulated a total of 18 Upgrade Points you will become eligible for an upgrade discount on a Simple Mobile Phone (“Upgrade Discount”). Upgrade Discounts can only be applied towards the purchase of a Simple Mobile Phone. You can switch between Upgrade Plans at any time and continue to accrue Upgrade Points based on your new plan. You can also switch between an Upgrade Plan and another Service Plan; however, you will only accumulate Upgrade Points by purchasing a Simple Mobile Upgrade Plan.
Because you can switch between Upgrade Plans, the length of your Upgrade Period will depend on which Upgrade Plan you purchase while accumulating the required 18 Upgrade Points. After you have reached 18 Upgrade Points, you may continue to accumulate Upgrade Points before using your Upgrade Discount; however, Upgrade Discounts are only awarded in intervals of 18 Upgrade Points. As such, once you accumulate another 18 Upgrade Points you will become eligible for another Upgrade Discount. For more information and examples of how Upgrade Points and Upgrade Discounts work please visit our FAQ section online.
Upgrade Points have no cash value, cannot be refunded, or transferred to another customer. If you switch between a Simple Mobile Upgrade Plan and another Simple Mobile service plan you will not lose your Upgrade Points. If, however, you port-out or transfer your Simple Mobile telephone number to another wireless carrier, you will permanently lose all of your Upgrade Points. If you have purchased a Simple Mobile Phone using your Upgrade Discount and you return your phone, your Upgrade Points will be returned to your account once we have verified your return. In the event you return your phone, you will only be entitled to a refund for the amount you paid after applying your Upgrade Discount.
If your Simple Mobile Service is deactivated due to your inactivity, you will not lose your Upgrade Points, unless the period of your inactivity exceeds 6 consecutive months measured from your Service End Date in which case all of your Upgrade Points will expire. If you reactivate your Account through the purchase of a Simple Mobile Upgrade Plan (before the expiration of the 6-month inactivity period), your Upgrade Points will be reinstated; however, it is likely that you will lose your Simple Mobile phone number due to any extended inactivity. Your Upgrade Points will be linked to the electronic serial number (ESN) of your Simple Mobile phone. Therefore, any deletion or modification of the ESN from your account may result in the loss of your Upgrade Points. All other terms and conditions associated with your Simple Mobile Service apply and shall govern your purchase and/or use of a Simple Mobile Upgrade Plan.